Release Date: February 27, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Keyvan, with recent breakthroughs in AI model efficiency, can SoundHound leverage these advances to improve performance, particularly in the restaurant drive-thru business? A: Keyvan Mohajer, CEO: Absolutely. We anticipated these advancements and designed our architecture to integrate various LLMs, including our own and third-party models. This allows us to enhance platform accuracy and reduce costs. We demonstrated this capability at CES with a generative AI experience without cloud connection.
Q: Nitesh, the backlog has grown significantly. Can you provide more details on its duration and composition by vertical or pillar? A: Nitesh Sharan, CFO: The backlog duration is consistent at about six years. While automotive remains strong, we've seen significant growth in the restaurant sector. The diversity across industries like healthcare and financial services is increasing, and our recurring revenue composition has grown, reflecting our strategic shift.
Q: What is the typical time to revenue for POCs, especially those initiated at CES? A: Keyvan Mohajer, CEO: In automotive, POCs can be executed quickly, especially with existing market players. For new OEMs, POCs are expected in the first half of the year. While the third pillar's monetization is an upside for this year, it enhances the adoption of our platform by existing customers.
Q: Regarding the seven-figure deal in the energy sector, what is its economic impact, and how does it reflect SoundHound's expansion into new verticals? A: Nitesh Sharan, CFO: It's a multi-year deal with accelerated cash collection, indicating strong economic impact. Keyvan Mohajer, CEO: This deal exemplifies our expansion beyond restaurants into sectors like healthcare, financial services, and now energy, with repeatable offerings that enhance efficiency.
Q: On Amelia's customer engagement and IT support use cases, which is more pronounced in the pipeline? A: Keyvan Mohajer, CEO: Customer services are more pronounced and align with SoundHound's core technology. However, IT automation is strategic for cross-selling opportunities, allowing us to package and upsell both services to customers.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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