Release Date: February 20, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you clarify the restaurant-level profit guidance and the implications for restaurant-level margins? A: Thomas Houdek, CFO, explained that they see a path to expand margins. Even at the lower end of their guidance, there is some margin expansion expected. They see opportunities across categories like food costs and labor, and while there is some reinvestment happening, they are planning for margin expansion.
Q: How are you thinking about using marketing to drive traffic in fiscal 2025? A: Lyle Tick, President and Chief Concept Officer, stated that they are still learning from their Q4 performance, especially in media markets. They plan to be strategic and efficient with their marketing spend, focusing on accelerating performance in core markets without competing with large national media spenders.
Q: Are you planning to streamline the menu, and if so, what is the scope and timeline? A: Lyle Tick mentioned that they see an opportunity to streamline the menu by removing items that do not deliver from a commercial or brand equity perspective. They aim to simplify the menu to bring new innovations and focus on core platforms. This process is expected to start in the second half of the year.
Q: What are your thoughts on the current service levels in stores, and do you plan to adjust labor hours? A: Lyle Tick noted that while service can be a differentiator, they need to deliver it more consistently. They are focusing on process simplification and training to make it easier for team members to deliver great experiences. They see opportunities to optimize labor by adjusting hours to match peak times without a net increase in labor costs.
Q: Can you provide more details on the updated criteria for opening new units and your future real estate pipeline? A: Lyle Tick explained that they are focusing on markets with existing brand awareness and strong human capital. They plan to prioritize infilling existing markets over entering new ones in the short term, as this strategy has shown success in recent openings.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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