AUSTIN, Texas, December 17, 2024--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-enabled cloud software for digital transformation, today announced that it earned 76 badges in G2’s Winter 2025 market reports across its portfolio of solutions, up from 72 badges the previous quarter. AI knowledge management solutions, Upland RightAnswers and Upland Panviva, continue to rise, earning a significant number of badges. Upland BA Insight, AI enablement platform, and Upland Qvidian, AI-powered proposal management and response software, also received valued recognitions in their respective reports.

"At Upland Software, we are deeply committed to leveraging AI to innovate and deliver solutions that truly make a difference for our customers," said Dan Doman, Chief Product Officer at Upland Software. "Our focus on creating impactful, customer-driven results is at the core of everything we do. We are grateful to be recognized by G2 for our efforts, and these acknowledgments inspire us to continue pushing the boundaries of what we can achieve for our customers."

A recent RightAnswers reviewer at a large company said, "RightAnswers' product is fast, responsive and flexible to our needs. We use it to provide service across thousands of customers 24/7. In practice it's been robust, effective and easy to use - vastly reducing support demand coming through traditional channels, and enabling us to provide value-add for our customers. Support from RightAnswers has been proactive and timely throughout our relationship, and always professional yet friendly. Highly recommended."

Badges earned by Upland products in the G2 Winter 2025 market reports include the following:

Adestra

• Leader – Mid-Market EMEA Regional Grid® Report for Email Marketing
• Leader – Mid-Market Europe Regional Grid® Report for Email Marketing
• Leader – Momentum Grid® Report for Email Marketing
• High Performer – Small-Business Americas Regional Grid® Report for Email Marketing
• High Performer – Small-Business Grid® Report for Email Marketing
• High Performer – Grid® Report for Email Marketing
• High Performer – Americas Regional Grid® Report for Email Marketing

Altify

• Best Support – Enterprise Relationship Index for Customer Revenue Optimization

BA Insight

• High Performer – Grid® Report for Enterprise Search Software

InGenius

• Easiest Doing Business With – Relationship Index for Contact Center
• High Performer – Grid® Report for Contact Center

InterFAX

• Best Est. ROI – Small-Business Results Index for Online Fax
• Most Implementable – Small-Business Implementation Index for Online Fax
• Best Results – Results Index for Online Fax
• Best Usability – Small-Business Usability Index for Online Fax
• Best Relationship – Relationship Index for Online Fax
• Leader – Grid® Report for Online Fax
• Leader – Mid-Market Grid® Report for Online Fax
• Leader – Small-Business Grid® Report for Online Fax
• Leader – Momentum Grid® Report for Online Fax

Panviva

• Leader – Enterprise Grid® Report for Knowledge Base
• Leader – Enterprise Grid® Report for Knowledge Management
• Leader – Grid® Report for Knowledge Base
• Leader – Grid® Report for Knowledge Management
• High Performer – Enterprise Grid® Report for Customer Self-Service
• High Performer – Grid® Report for Customer Self-Service
• High Performer – Enterprise Americas Regional Grid® Report for Customer Self-Service
• Easiest Setup – Enterprise Implementation Index for Customer Self-Service

PSA

• Leader – Canada Regional Grid® Report for Professional Services Automation
• Highest User Adoption – Small-Business Implementation Index for Professional Services Automation

Qvidian

• Highest User Adoption – Mid-Market Implementation Index for RFP
• Leader – Enterprise Grid® Report for RFP
• Leader – Grid® Report for Proposal
• Leader – Grid® Report for RFP
• Leader – Enterprise Grid® Report for Proposal

RightAnswers

• Highest User Adoption – Implementation Index for Knowledge Base
• Users Most Likely to Recommend – Enterprise Results Index for Contact Center Knowledge Base
• Users Most Likely to Recommend – Results Index for Knowledge Base
• Best Support – Enterprise Relationship Index for Knowledge Management
• Best Support – Enterprise Relationship Index for Knowledge Base
• Best Support – Relationship Index for Knowledge Management
• Best Support – Relationship Index for Knowledge Base
• Easiest Doing Business With – Relationship Index for Knowledge Base
• Easiest Doing Business With – Relationship Index for Knowledge Management
• Easiest Doing Business With – Enterprise Relationship Index for Knowledge Management
• Easiest Doing Business With – Enterprise Relationship Index for Knowledge Base
• Best Meets Requirements – Usability Index for Knowledge Base
• Leader – Momentum Grid® Report for Knowledge Base
• Leader – Grid® Report for Knowledge Base
• High Performer – Enterprise Grid® Report for Contact Center Knowledge Base
• High Performer – Enterprise Americas Regional Grid® Report for Contact Center Knowledge Base
• High Performer – Americas Regional Grid® Report for Contact Center Knowledge Base
• High Performer – Grid® Report for Contact Center Knowledge Base
• High Performer – Enterprise Grid® Report for Knowledge Base
• High Performer – Enterprise Grid® Report for Knowledge Management
• High Performer – Grid® Report for Knowledge Management

Second Street

• Users Most Likely to Recommend – Mid-Market Results Index for Lead Capture
• Users Most Likely to Recommend – Small-Business Results Index for Lead Capture
• Highest User Adoption – Small-Business Implementation Index for Sweepstakes
• Easiest Admin – Mid-Market Usability Index for Lead Capture
• Easiest to Use – Mid-Market Usability Index for Lead Capture
• Best Support – Mid-Market Relationship Index for Lead Capture
• Best Meets Requirements – Small-Business Usability Index for Lead Capture
• Leader – Momentum Grid® Report for Email Marketing
• Leader – Momentum Grid® Report for Sweepstakes
• Leader – Grid® Report for Lead Capture
• Leader – Americas Regional Grid® Report for Lead Capture
• Leader – Small-Business Americas Regional Grid® Report for Lead Capture
• Leader – Small-Business Grid® Report for Lead Capture
• Leader – Grid® Report for Sweepstakes
• High Performer – Small-Business Americas Regional Grid® Report for Email Marketing
• High Performer – Americas Regional Grid® Report for Email Marketing
• High Performer – Small-Business Grid® Report for Email Marketing
• High Performer – Mid-Market Americas Regional Grid® Report for Lead Capture
• High Performer – Mid-Market Grid® Report for Lead Capture
• High Performer – Grid® Report for Email Marketing

"Rankings on G2 reports are based on data provided to us by real software buyers," said Sara Rossio, Chief Product Officer at G2. "Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews."

G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually – including employees at all Fortune 500 companies – use G2 to make smarter software decisions based on authentic peer reviews.

To learn more about Upland’s products, visit https://uplandsoftware.com/products/.

About Upland Software

Upland Software Inc. enables global businesses to work smarter with over 25 proven enterprise cloud software products that increase revenue, reduce costs, and deliver immediate value. Our solutions offer many integrated AI capabilities and cover digital marketing, knowledge management, contact center service, sales productivity, content lifecycle automation, and more. Upland's powerful cloud products are trusted by more than 10,000 global customers. Learn how Upland helps businesses achieve outcomes that matter at www.uplandsoftware.com.

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Contacts

Lloyd Berry
media@uplandsoftware.com